Samsung 2 Error retrieving information from server [rpc:s - 3]

When I select the install button for an app from the Google Playstore, I receive the following error message "Error Error retrieving information from server: [rpc:s - 3]". I’ve tried factory reset, synching Google account, shut the device down, remove the battery, but nothing seems to work. When I go into the Application Manager, no apps are listed. Not sure what else I can do, or if this needs to go in for service. Any assistance would be appreciated.

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